Refund & Return Policy
Refund & Return Policy – AMORAMART
At AMORAMART, we value your satisfaction. If you are not completely happy with your purchase, we’re here to help.
1. Returns
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You may request a return within [X days – e.g., 7 or 14 days] of receiving your order.
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To be eligible for a return:
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The item must be unused, unworn, and in its original condition.
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The product must be in its original packaging with tags intact.
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Proof of purchase (order ID or invoice) is required.
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⚠️ Certain items such as personal care products, innerwear, customized products, or sale items may not be eligible for return.
2. Refunds
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Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
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If approved, the refund will be processed to your original payment method within [X working days – usually 5–10 days].
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Shipping and handling charges are non-refundable, unless the product is defective or wrongly delivered.
3. Exchanges
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We offer exchanges for defective or damaged items, subject to stock availability.
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If an exchange is not possible, a refund will be provided.
4. Cancellations
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Orders can be cancelled within [X hours – e.g., 24 hours] of placing the order, before dispatch.
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Once shipped, cancellations are not possible.
5. Damaged or Wrong Items
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If you receive a defective, damaged, or incorrect product, please contact us immediately at support@amoramart.com with photos of the item.
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We will arrange a replacement or issue a refund at no extra cost.
6. How to Initiate a Return
To request a return, please:
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Email us at support@amoramart.com with your order details.
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Our support team will guide you through the process.
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Ship the product back to the address provided by our team.
7. Contact Us
For any questions about our Refund & Return Policy, please reach out to:
AMORAMART – Customer Support
📧 Email: support@amoramart.com
📍 Address: [Add your business address here]